Refund Policy

At InspectVin, we strive to ensure that every customer is satisfied with our services. If you are not completely satisfied with your purchase, please review our refund policy below to understand your eligibility and the refund request process.

1. Eligibility for Refunds

Refunds may be issued under the following conditions:

• You purchased a vehicle history report but did not receive the report due to a technical issue on our end.
• The vehicle history report you received is incomplete due to an error in our report delivery process.
• You submit a refund request within 7 days of the purchase date.
• A duplicate payment was processed for the same order.

2. Non-Refundable Conditions

We do not offer refunds under the following circumstances:

• The VIN entered was incorrect, invalid, incomplete, or mistyped by the customer.
• You changed your mind after the report has been delivered.
• You did not review the service description before purchasing.
• The report was successfully delivered to the email address provided during checkout.
• Information contained in the report originates from third-party databases and public records.
• Delays or issues caused by third-party data providers or factors beyond our reasonable control.

3. Refund Request Process

To request a refund, please follow these steps:

Contact Us

Email us at Support@inspectvin.com and include your order details, purchase date, VIN, and any relevant information regarding your request.

Explain The Reason

Provide a clear explanation of why you are requesting a refund. You may also attach screenshots or supporting documentation if applicable.

Review Process

Our support team will review your request and respond within 1–2 business days.

4. Refund Approval

If your refund request is approved, the refund will be issued to the original payment method used during the purchase.

Depending on your bank, credit card provider, or payment processor, it may take several business days for the refunded amount to appear in your account.

5. Contact Information

If you have any questions regarding this Refund Policy, please contact us:

📧 Email: Support@inspectvin.com

🌐 Website: https://inspectvin.com/